Joblink
Leeds, GB
Job Description
Overview:
The Customer Service Representative role is a varied and challenging customer facing role set within our fast-paced Customer Contact Centre.
You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner.
You’ll be part of a supportive team, focused on your development, training and well-being.
We are recruiting for Full-time and Part-time colleagues on permanent contracts:
• Full time is 37 ½ hours per week – Monday to Friday, 7 ½ hours per day
• Part time is 25 hours per week – Monday to Friday, 5 hours per day
• Options are 11:00 – 16:00 or 12noon – 17:00
• Part time colleagues are required to work full time hours during the initial training, which will be paid
There will be no weekend, evening or bank holiday...