Registration Assistant

We are looking for staff to work with the Student Documents Team to support the Registration event taking place across September and October. There will be more positions available during the busiest period, between 14 September and 2 October. 

It is anticipated that the role will be full-time and ask that people can commit to full-time hours. However, due to the variable volumes of work throughout the registration period, the number of hours and days of work cannot be guaranteed and hours may vary at short notice.  

As the time commitments of the role coincide with the start of the University term, this role would not be suitable for someone currently studying at the University. We kindly ask you not to submit an application if this applies to you. 

A summary of the duties is provided below. There are several roles available, and you would be assigned specific duties from the list as required. 

Registration Event Tasks 

• Producing student cards 

• Checking the student’s identity against official documents 

• Checking Visa entry and immigration status 

• Using multiple applications to check and record student information, including Microsoft SharePoint and Banner (student record system) 

• Queue management and signposting 

Other duties 

• Give general support and information and refer students to other sources of assistance 

• Provide general assistance and administrative support to the Student Documents and Visa Team 

PERSON SPECIFICATION: 

Skills and Experience 

• Attention to detail 

• Providing an excellent customer service preferably with experience of working in a customer focused role 

• Excellent communication and interpersonal skills 

• Desire to work in a busy environment 

• Adaptable with flexibility to be involved in varied activities 

HOW TO APPLY 

To apply please send a relevant CV (ensure you have uploaded a CV to your profile on the job site) 

AND answer these questions (within the cover letter section). 

• What appeals to you about this role and why you have chosen to apply? 

• What skills/experiences have you gained from your studies, voluntary or paid work that you feel will help you be successful in this role? 

• What do you feel you will gain from this role? 

• What is your availability to work Monday to Friday from 2 September up to and including 30 October? 
  Please note that, for planning purposes, we aim to hire people who have availability throughout this period, and we ask that the information you provide is as accurate as possible at this time.