Accommodation Welcome Ambassador – Internal (Full-Time)

Grade: Grade 2

Pay: £13.45 per hour + holiday pay

Dates: 12th September – 20th September

Hours: Full-time (approx. 35 hours per week, 5 days over 7, shifts between 08:00 – 20:00)*

Do you love the University of Leeds?

Want to help give new students an amazing first impression as they arrive at their new home?

Do you remember your very first day moving into halls? The excitement, the nerves, and the friendly face that helped you settle in?

Joblink is recruiting a team of Accommodation Welcome Ambassadors to create a warm, smooth, and memorable move-in experience for incoming students across University of Leeds Halls of Residence. As an internal ambassador, your insider knowledge of halls life will be essential in making this year’s welcome week a fantastic success!

What Will You Be Doing?

As an Accommodation Welcome Ambassador, you will be the main point of contact at student accommodation sites during peak arrivals. Your duties will include:

• Welcoming Students & Families: Acting as an Intake Helper—greeting new residents and helping them check in for the very first time.

• Wayfinding & Signposting: Helping students navigate their halls, campus, and local amenities.

• Event & Operational Support: Assisting with key pickup, directional marshalling, and maintaining a positive, helpful presence around residence sites.

• Troubleshooting: Answering student/parent queries with empathy, enthusiasm, and practical advice.

Who We Are Looking For

Because this role focuses specifically on our accommodation sites, we are looking for candidates with direct halls experience!

Key Requirements:

• Halls Experience: You must have lived in, or have extensive experience working in, University of Leeds Halls of Residence.

• Enthusiasm & Familiarity: Passionate about student life in Leeds and fully familiar with the University campus and accommodation.

• Reliability: Proactive, energetic, adaptable, and dependable.

• Compliance & Training:

  • Willingness to complete a Basic DBS Check (cost fully covered by UoL).

  • Completion of online ‘Fire Safety’ and ‘Manual Handling’ modules via Minerva prior to start.

  • Attendance at on-arrival training.

Desirable: Preference will be given to applicants who have previously worked as Summer Residence Assistants or Welcome Ambassadors!

Skills You Will Develop

Working as an Ambassador isn't just a great short-term role - it’s a major boost for your CV:

• Communication: Interacting with a diverse range of people, from incoming students to parents and staff.

• Teamwork: Coordinating smoothly with hall staff, fellow ambassadors, and university teams.

• Problem-Solving & Resilience: Handling unexpected move-in challenges with tact, creativity, and initiative.

• Social & Cultural Awareness: Engaging with students joining us from all around the world.

Important Shift Details

• Shift Times: Shifts are generally scheduled across 5 days over 7, between 08:00 and 20:00.

• Flexibility: Please note that hours required overall may fluctuate slightly based on the arrival schedules and operational needs of the University.

How to Apply

To apply, please ensure you have an up-to-date CV uploaded to your Joblink profile and answer the required application questions below.

Please Note: Do NOT submit a cover letter. Applications missing a CV or complete answers to the questions will not be considered.

Application Questions:

1. Please confirm your experience living in or working in University of Leeds Halls of Residence.

2. Have you previously worked as a Summer Residence Assistant or Welcome Ambassador? (If yes, please briefly outline).

3. What appeals to you about this specific Accommodation Ambassador role, and why are you applying?

4. What skills or experiences from your studies, voluntary work, or employment will help you succeed in this role?

5. Are you able to work full-time between the dates shown?

Deadline for Applications: Monday 3rd August

Don’t miss out—apply early to join the team and shape the 2026 Welcome experience!