Student Groups Systems and Compliance Lead

Leeds University Union (LUU) is a charity that helps over 38,000 students Love their time at Leeds. Located at the heart of campus, the Union is a space to meet people, make new friends and get involved.

Find out more about Leeds University Union at www.luu.ac.uk or follow us on Instagram.

About the role

Join the UK’s #1 voted clubs and societies team! Leeds University Union supports over 350 student-led clubs, 3,000 student volunteers, and vibrant campus life.

As our Student Groups Systems and Compliance Lead, you’ll lead the systems, administration and compliance function supporting LUU’s award-winning Clubs and Societies programme. Our Student Groups team supports more than 350 student-led clubs and societies and over 3,000 student volunteers. Behind this activity are the systems and processes that enable student leaders to organise events, book spaces, access funding, complete training and deliver safe, well-run activities.

You’ll manage our Student Groups administration team and lead the planning and delivery of key operational services, including room bookings, transport, grants administration, student group records, training records, front desk services and processes managed through our Engage platform. A major focus of the role will be improving how our services work. You’ll review and redesign workflows, develop clear service standards and identify opportunities to introduce automation, self-service guidance and digital tools. You’ll use data, feedback and service insight to reduce unnecessary administration and make processes clearer and easier for students and staff.

You’ll also lead the operational delivery of our student group compliance processes. This includes coordinating annual certification, maintaining accurate records, supporting health and safety processes, overseeing routine audits and ensuring concerns or areas of non-compliance are identified and escalated appropriately.

Working closely with colleagues across LUU, you’ll help ensure that our systems and processes are joined up, accessible and suitable for the scale and variety of student-led activity at Leeds.

Some of the main responsibilities would include:

• Team Leadership: Line manage and support three Student Groups Administrators.
• Process & Digital Improvement: Review and redesign workflows in our Engage platform, driving process simplification, self-service tools, and automation.
• Compliance & Safety: Oversee annual club certifications, risk assessments, record-keeping, and storage/activity audits.
• Service Delivery: Manage day-to-day operations for room bookings, transport, grants, front-desk cover, and event support.

What we're looking for:

• Experience in administration, operational service delivery, systems management, or compliance.
• Proven team management skills with the ability to manage competing priorities.
• A practical, positive mindset focused on continuous process improvement.
• Strong communication skills and comfort using digital tools/CRMs. (Previous experience in a students' union is not required!)

What you get in return

The benefits you can enjoy include holiday pay, extensive opportunities for learning and further development, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.

Sounds good?

For further details and to apply, please visit our website with the link provided