Certificates and Registration Assistant

JOB TITLE: Certificates and Registration Assistant  

RESPONSIBLE TO:  Student Documents Assistant Managers 

AVAILABILITY:  1 July to 31 July. The role is fully based on campus and is likely to be full-time (Mondays to Fridays). However, the hours offered may be variable depending on the volume of work and how much we get through each day, there may be some days where you are asked to finish earlier.   

JOB SUMMARY 

We are looking for staff to work with the Student Documents Team to support the production and distribution of degree certificates and small registration events taking place in July.  

A summary of the duties is provided below. There are a few roles available, and you would be assigned specific duties from the lists as required, which will vary throughout the month of July depending on the events taking place. 

Certificates Production Line Tasks 

• Checking documents and information systems to ensure the data held is accurate (this includes names, awards and degree programmes) 

• Organising and alphabetising the documents into graduation ceremony order 

• Supporting the postage process by verifying international addresses and assisting with the packaging and posting of documents for students not in attendance 

• Providing general assistance and administrative support to the Student Documents Team 

• Other relevant tasks that may come up to support the certificates production line.   

Registration Event Tasks 

• Producing student cards 

• Checking the student’s identity against official documents 

• Checking Visa entry and immigration status 

• Using multiple applications to check and record student information, including Microsoft SharePoint and Banner (student record system) 

• Queue management and signposting 

 Other duties 

• Give general support and information and refer students to other sources of assistance 

• Provide general assistance and administrative support to the Student Documents Team. 

PERSON SPECIFICATION: 

Skills and Experience 

• Attention to detail 

• Providing an excellent customer service preferably with experience of working in a customer focused role 

• Excellent communication and interpersonal skills 

• Desire to work in a busy environment 

• Adaptable with flexibility to be involved in varied activities 

• Strong time management skills    

Please carefully check you are able to meet the availability required before applying for this role 

HOW TO APPLY 

To apply please send a relevant CV (ensure you have uploaded a CV to your profile on the job site) 

AND answer these questions (within the cover letter section). 

·       What appeals to you about this role and why you have chosen to apply? 

·       What skills/experiences have you gained from your studies, voluntary or paid work that you feel will help you be successful in this role? 

·       Are you available for all the dates listed in the job advert?