Retail Supervisor

We have an amazing new venture ahead of us with the imminent opening of our newest store in our establishment. So new, that we don't even have a name for it yet!

This store will be on the historic York City walls on Monk Bar and will form part of the Yorkshire Soap Company's established business, joining the Society of Alchemist's and the Imaginarium as part of the retail estate.

Our York based, but Yorkshire wide business has been growing for over 20 years, and we don't want to stop yet. This shop will be gift orientated along with some of our famous hand made products, and will lend itself well to tourists and locals alike, whilst they visit our amazing city.

If you want to be part of an exciting, independent, Yorkshire based company and you want to be part of a brand new (and amazing) store opening, based in the beautiful and unique setting of the York city walls, then you need to look no further.

Our newest shop will be opening in May, and we are looking for a confident, retail focussed store Supervisor to join our amazing and magical team, delivering exceptional service and retail standards. This role will cross over between the Monk Bar store and the Society of Alchemists located on the Shambles.

The contract is 24 hours per week (over 7 trading days), with the opportunity to work additional hours throughout the busy trading calendar.

In return we will provide a safe, secure and progressive environment, where your voice will be heard, and your actions will be recognised. Our company mission is to deliver magic in everything we do, if you feel like you could add some more magic, then apply today.

The ideal candidate will be an experienced retail supervisor or senior sales assistant wanting to take the next step onto their future store management career. We want someone who is customer service focused, passionate and supportive of their fellow team members. Commercially aware and hungry to succeed. Confidence in communicating with customers and team members is essential.

Main Duties:

· Supervising shop operations, ensuring efficient functioning of the shop, managing the sales floor in the absence of the Manager or Assistant Manager and providing maximum profitability.

· Human resources including basic standards training, assigning responsibilities and supervising performance.

· Delivering exceptional customer service, setting criteria for team, establishing security and safety measures and compliance.

. Setting up for trade at the beginning of the day, receiving and merchandising deliveries, ensuring the store is clean and ready for trade, cashing up responsibilities.

· Adding additional touches of magic!

WHY WORK FOR US

1) Aspirational Yorkshire born and bred brand – we are a luxury lifestyle brand focused on delivering the very best service, whilst offering affordable prices to suit every pocket.

2) Renowned for delivering the very best in customer service - Be part of a brand that is committed and passionate in providing its customers with magical service experiences that amaze and wow.

3) Innovative, exciting and dynamic – we offer an in-house development programme to ensure our Team Members’ skills and knowledge are unrivalled and ensuring there is room for career development with the brand.

4) Career opportunities – we are committed to the development of our Team Members, offering a comprehensive development programme dedicated to nurturing and coaching service skills and product knowledge.

We offer:

A competitive salary rate of £13.25 per hour (£16,536 based on a 24 hours per week contract, with the opportunity to work overtime through the busy periods of the trading calendar).

28 days holiday

Up to 50% team discount

Career progression and management training.

Pension (government)

MAGIC IN EVERYTHING WE DO

Our core values are to offer our amazing customers unique and luxurious products with affordable prices. To make sure the impact our company has on the environment is continually considered and any environmental impacts are reduced both locally and globally. To give our customers unrivalled customer experiences that wow. To provide theatrical, unique, and exciting stores, display and packaging. To provide a fun, exciting, challenging and rewarding environment for all our invaluable team members. To continue to grow and offer secure futures to all that succeed in the company and all those who want to join us on our exciting journey. To be profitable but not at the cost of our service, standards and core values. To offer excellence and magic in all that we do and ensure our mission statement is kept alive by all that works with us.

Everything we do, everything we make, everything we sell, everyone who works with us, everywhere we do business, has to have a touch of magic.

For those with imagination and a can-do attitude, balanced with integrity and a willingness to embrace change, the possibilities are limitless. Apply today for this exciting new venture.

Job Types: Part-time, Permanent

Pay: £13.25 per hour

Benefits:

• Company pension
• Store discount

Work Location: In person