Job Description/Duties
Joblink are pleased to be acting as a recruitment agency for the University of Leeds Facilities Directorate
Full-time | 5 over 7 shift pattern | Evenings & weekends required
Base: Function Floor, University House, University of Leeds
Do you have the ability to motivate a team in a demanding environment,
ensuring excellent standards of customer service at all times? Do you have experience working at a management level within a restaurant, hotel, or other hospitality setting and are looking for a new challenge?
ensuring excellent standards of customer service at all times? Do you have experience working at a management level within a restaurant, hotel, or other hospitality setting and are looking for a new challenge?
⭐ What You’ll Be Doing
- Supporting the leadership of the Function Floor team to deliver a consistently first-class service
- Ensuring functions are set up and delivered in line with customer requirements and departmental standards
- Acting as the main point of contact for clients during events, creating a welcoming and professional experience
- Liaising with clients regarding audio-visual equipment and facilities (training provided)
- Supervising staff and working closely with Chefs, Delivered Services and Reservations teams
- Managing staffing levels effectively to meet service demands and financial targets
- Assisting with financial control, including staffing costs, food costs and KPIs
- Using the booking system to plan upcoming business, staffing and equipment requirements
- Managing food and non-food stock, including ordering, rotation and monthly stock counts
- Monitoring deliveries and supplier standards, reporting issues where necessary
- Ensuring compliance with Food Safety and Health & Safety policies at all times
- Leading the training and development of new and existing team members
- Providing management cover across other catering areas when required
⭐ What You’ll Bring
Essential:
- Experience in a restaurant, hotel or hospitality environment at supervisory or management level
- Excellent communication and interpersonal skills with a strong customer service focus
- Level 2 Food Hygiene qualification
- Proven ability to motivate and manage teams in a busy environment
- Strong organisational and time-management skills
- High attention to detail, particularly with stock control and record keeping
- A genuine interest in food and drink
- A flexible approach to meet the needs of the business
Desirable:
- CIEH Intermediate Food Hygiene
- NVQ Level 1 or 2 in Catering or Hospitality
- Experience in a conferencing or events environment
- Personal Licence
- Full driving licence
⭐ Why Join Us?
You’ll be part of a professional, supportive team within a vibrant University environment, working in a prestigious hospitality venue with opportunities to develop your management skills.
Closing date 24th April
About Joblink
Joblink is the student employment service in Leeds. Based on campus for over 14 years, our staff have a wealth of experience to help students access skills and employment.