Marketing and Communications Intern (Part time)

Joblink are acting as an employment business on behalf of our employer partner.

The organisation work with organisations to create inclusive workplaces, champion diversity, and foster environments where everyone can thrive. Our mission is to inspire and support a culture of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (FREDIE).

Hours: approx. 10hrs per week

Location: During induction, based in the City Centre, then remote thereafter

Role Overview

The Marketing and Communications Officer will play a pivotal role in enhancing the visibility, reputation, and reach of the organisation

This role involves creating engaging content, managing digital platforms including updating the website, executing marketing campaigns, and leading on the NCFD’s communication strategy to promote our services, values, and impact.

The ideal candidate will be a creative, results-driven professional with excellent communication skills and a passion for inclusion.

Key Responsibilities

Marketing and Campaigns

·       Develop and implement the NCFD’s marketing and communication strategy, with the view of promoting the NCFD’s services, training and Investors in Diversity accreditation and showcasing the value of inclusive cultures.

·       Design and execute multi-channel marketing campaigns, including email marketing, social media, and print materials.

·       Monitor and evaluate the performance of campaigns, providing regular reports and recommendations for improvement.

Digital Presence

·       Manage and grow  social media presence on platforms such as LinkedIn, Twitter, Facebook, and Instagram, by creating compelling and engaging content across platforms.

·       Work closely with clients to gather success stories, testimonials, and key insights to showcase the organisation’s impact and highlight FREDIE best practice.

·       Ensure all content aligns with the organisation’s tone of voice, values, branding, and messaging guidelines.

·       Update and maintain the organisation's website, ensuring content is accurate, engaging, and SEO-optimised. You will work closely with the web designer to edit the functionality of the website as is necessary.

·       Monitor online engagement and respond to inquiries and comments in a timely manner.

·       Podcasts  - Work closely with the CEO to create the podcasts

Internal Communications

·       Support internal communications efforts to ensure staff are informed and engaged with organisational activities and updates, working closely with the Head of Assessors to produce a regular internal newsletter.

·       Collaborate with sales and administration teams on the production of document templates and presentations to ensure all material follows brand guidelines.

Person Specification

Essential Qualifications and Skills

• Experience in Marketing and Communications, a related field, or equivalent professional experience.
• Strong written and verbal communication skills, with the ability to tailor messages to diverse audiences.
• Proficiency in using digital tools, including content management systems (e.g., WordPress), email marketing platforms (e.g., Mailchimp), and social media scheduling tools.
• Creative skills with experience in graphic design tools (e.g.  Adobe Suite, Affinity Suite, or appropriate equivalent)
• Excellent organisational and project management abilities, with the capacity to manage multiple deadlines.

Desirable Skills and Attributes

• Knowledge of EDI principles and a passion for promoting diversity and inclusion.
• Familiarity with analytics tools (e.g., Google Analytics) to track and improve digital performance.
• Experience in building relationships with media and external stakeholders.
• Familiarity with Customer Relationship Management software (e.g. Salesforce)

Key Benefits

·       Opportunity to work for an organisation making a meaningful impact in advancing equality and diversity.

·       The potential for flexible working arrangements as is suitable to the needs of the business.

·       Professional development opportunities to enhance your skills and knowledge.

This vacancy will close at the point the role is filled. If you see this avert the role is still available.