Loaf

The Job Undertake compulsory training and refreshers as required Work with fellow Loafers and other teams around Loaf as one team - brings a positive energy to work Train Shack Assistants in all areas of their role Support the Shack Manager with recruitment and onboarding Offer day to day guidance, coaching and support to the team including holding 1:1s Understand and adhere to the Loaf SHACKS sales policies - deliver a customer experience that is warm, friendly, knowledgeable and professional Make sure you have amazing, up to date product knowledge. Attend regular training sessions and pro-actively keep your product knowledge up to date. e.g. by reviewing the Loaf website Give our customers the confidence to make informed decisions with your honesty and amazing product knowledge Listen to customer feedback, make suggestions for improvements and escalate to the Shack Manager where necessary...

Our Leeds shack, situated in Redbrick Mill, Batley, is not only a little slice of homewares heaven - it also comes with a biscuit bar. Yes, you read that right! At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business. The Job Ensure tiptop product knowledge and understanding of our brand at all times Consistently provide helpful and informed service with confidence and clarity Process orders on our systems, providing delivery, 'will it fit' and lead time advice Recommending "up-sell" products Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines Carry out housekeeping...