Job Description/Duties
We are looking for an exceptional person to join our UGG® retail store in our York designer outlet as a Sales associate!
Working as part of a team you will drive sales whilst delivering an outstanding shopping experience for our customers. You will make our customers feel welcome and at ease whilst shopping in our stores and share knowledge of our products, including key features and benefits. You will process transactions, receive deliveries, participate in visual merchandising, stock management, and support with opening and closing procedures.
You will be a fun, confident and welcoming person who is calm under pressure and relentless in your drive to deliver sales and exceptional customer service. You will demonstrate pride and passion and be fanatical about customer service, standards, and the UGG Brand. We are looking for real team players who are enthusiastic to who collaborates with others to get the job done and celebrates success.
Retail or customer service experience is not essential but would be beneficial, as would be additional language skills.
Shop floor
Job description:
Ugg are looking to recruit an exceptional person to join our Ugg outlet store in York.
Working as part of a team you will drive sales whilst delivering exceptional service to our customers. You will make our customers feel welcome in store and share knowledge of our products and the story of Ugg. You will process transactions, receive deliveries and ensure store standards are followed.
You will be a fun, confident and welcoming individual with a strong passion for the brand and our values. You will be able to stay calm under pressure and relentless in your drive to deliver sales and exceptional service.
Retail or customer service experience is not essential but would be beneficial.
The Story of the UGG Brand
When he arrived in Southern California, he was inspired by the sense of freedom and the countercultural surf scene. He noticed his surfer friends didn’t wear sheepskin boots like Australians did after chilly morning surf sessions. This was when his idea for the UGG brand was born.
Brian worked tirelessly to bring his bold and distinctive idea to life. On his first sales trips, he went door-to-door to over 150 shops in SoCal, but they all turned him down, saying his product would never work next to flip-flops and board shorts.
Brian didn’t give up; he decided to sell his boots pop-up-style from the back of his van while wearing them at Malibu Point Beach. His approach was grassroots and simple: word of mouth helped folks line up to shop under the California sun.
They quickly became the next big thing; even shop owners and big retailers clamoured to get their hands on them.
Within a decade, Hollywood took notice, and celebrities wore UGG brand products on red carpets and in paparazzi shots. The brand Brian Smith created became so popular that he began looking for a company to take it even further.
In 1995, Brian connected with the California company Deckers Brands, and we’ve taken the UGG brand worldwide with the same dedication to quality and craftsmanship that’s been with the brand since the beginning.
The UGG brand has committed to crafting enduring products and experiences, drawing on the original craftsmanship while modernising them to meet the needs of our global consumers.
We’ve innovated from our early days with new bold designs, extended wearing occasions, and material innovations – and more. Our origin story energises us today, reminding us that our brand embodies creativity, distinctiveness, and a rebellious spirit.