Job Description/Duties

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Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

Who We’re Looking For

  • A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
  • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
  • Passionate about creating delicious coffee and other cafe beverages
  • A strong independent problem solver with proven multi-tasking and communication skills
  • Someone who is curious, adaptable and always willing to learn
  • Comfortable working in a team or independently
  • Comfortable maintaining store safety

What you'll own

  • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
  • Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
  • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Adhere to Health and Safety Regulations and Food Safety Standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base

Requirements

  • Experience in the customer service or hospitality industry
  • Availability that meets the needs of our cafes
    • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
    • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
    • Weekend and holiday availability preferred
  • You must be authorised to work in the UK

Benefits & Perks

  • £13.05 per hour, bi-weekly payments
  • A comprehensive Barista accreditation and training program
  • Tenure based paid sick and bereavement leave 
  • Health and Wellbeing Support via HealthAssured
  • Free unlimited coffee and treats on shift
  • Free Blank Street swag
  • Referral incentive scheme - £250 when you refer a friend

Application & Interview Process:

  • Online Questionnaire
  • Recruiter Phone Interview or Group Interview
  • Hiring Manager In-Person Interview
  • Offer