Job Description/Duties

Key Responsibilities:

Craft Bespoke Beverages: Prepare and serve an extensive range of drinks, from expertly brewed coffees to our signature chocolate-based creations, always tailored to customer preferences.

Engage Customers: Provide a warm and friendly service, sharing your beverage knowledge and offering suggestions to enhance their Knoops experience.

Master Coffee & Chocolate Equipment: Operate espresso machines, grinders, and chocolate preparation tools with precision to maintain consistency and quality.

Maintain Café Standards: Ensure the café is always clean, organized, and visually inviting, adhering to health and safety guidelines.

Stock Management: Keep ingredients and supplies fully stocked, ensuring seamless operations throughout the day.

Handle Transactions: Process customer orders efficiently and accurately using our point-of-sale system.

Team Collaboration: Work closely with the team to maintain a positive and productive environment.

What We’re Looking For:

Passion for Beverages: You take pride in crafting quality drinks and love sharing that passion with customers.

Barista Experience (Preferred): Prior experience in coffee preparation is a plus, but we welcome individuals eager to learn and develop their skills.

Attention to Detail: From perfect foam on a latte to precise chocolate ratios, you understand the importance of getting it just right.

Calm Under Pressure: You handle peak times with confidence and efficiency, always keeping customer satisfaction top of mind.

Team Spirit: A supportive and positive team player who contributes to a fun and professional work environment.

Friendly & Enthusiastic Attitude: happy to be part of a positive working environment with a "Happy to Help" attitude to customer and the rest of the team.

Creating a Space for Exploration and Joy: Friendly, engaging, and naturally customer-focused, you thrive on creating memorable experiences.

Eager to Learn: While no experience is necessary, you’re open to learning new skills and growing with the team.

Reliable & Supportive: You’re dependable, helpful, and love being part of a team that works together to deliver excellence.

Uphold our High Standard: Adhere to punctual attendance, dress code, and high personal hygiene standards.

Be Original: We value individuality, so bring your authentic self to work every day